A Refund Request will be deemed valid only if made through an email to admin@wizkidsbd.com specifying your email address or phone number used during registration within 24 hours from the time of purchase.

No refund request will be considered valid after 24 hours of purchase. No refund is applicable for Wizkids Lessons and Online Courses purchased with less than 12 months validity.

Refunds shall be made to the bank, mobile financial services account, or card with which the purchase was made within 7-10 working days of the refund request being successfully processed and approved by Wizkids Bd Ltd. This confirmation will be sent to the user by email.